How Walmart, Delta, Chevron and Starbucks are using AI to monitor employee messages
Feb 9, 2024
Amba Kak, executive director of the AI Now Institute at New York University, worries about using AI to help determine what’s considered risky behavior.
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“What they’re saying is relying on a very outdated and, I would say, entirely debunked notion at this point that anonymization or aggregation is like a magic bullet through the privacy concern,” Kak said.
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“No company is essentially in a position to make any sweeping assurances about the privacy and security of LLMs and these kinds of systems,” Kak said. “There is no one who can tell you with a straight face that these challenges are solved.”
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